With the advancement in technology, we will see AI flourishing in the coming time. Let’s look at the future of Artificial Intelligence in the year 2021 — Artificial intelligence affects every individual’s life, and this changes mushrooms from commercial enterprises and non-commercial organizations. Before delving into the future of Artificial Intelligence and what it means for enterprises, it is imperative for businesses to leverage the full potential of artificial intelligence in their day-to-day business processes.

Legal fights don’t always have to be fought in court. If the father genuinely wants custody, he should work on all the other aspects too apart from a court battle. There are different ways he can prove himself as a good father who can take care of the child and…

Here’s my take on some of the modern-day natural language processing applications for businesses. — Words, words, words….Have you ever wondered how significant they are? It is hard to imagine our world without communications, messages, books, songs, telephone conversations, movies, etc. Try to remember the number of text and voice data that you receive on Whatsapp daily. Have you ever thought about deriving meaning from…

The write-up explores the four stages of the user engagement model that remain the same regardless of your business type or size. — Humans seek kinship. They thrive on relationships. No matter how empirically we think, our emotions in most cases have an upper hand in our decision-making process. This is especially true when it comes to buying stuff. What are the needs, wants, or desires of people a brand promises to satisfy…

The real estate sector is going through stiff competition and real-time support is the necessity for survival. Explore how a chatbot can support you to sustain here! — Did you know that according to Chatbots life, the 5 industries most benefiting from the deployment of chatbots are real estate (28%), travel (16%), education (14%), healthcare (10%), and finance (5%)?

Big data solutions are beneficial for small and medium-sized businesses. They help you to make data-driven decisions. — According to an Accenture study, 79% of executives agree that companies will perish unless they embrace big data. This holds true for businesses of all sizes and types. There is a prevalent misconception that small and medium-sized businesses and start-ups do not require big data technologies because that would increase…

Great customer experience cannot be provided in bits and pieces. It has to be great across all the phases of a sales journey. In this blog, I will discuss exactly how that is done while leveraging chatbot. — Chatbots are highly potent tools that are easy to use and yield great results. A chatbot uses Neuro-Linguistic Programing, Artificial Intelligence, and Machine Learning to analyze user data and behavior online. This analysis helps them target each customer in a highly personalized way.

For the care of my customers, I apply a host of tools to my customer engagement strategies like live chat, unified inbox, chatbots, video chats, voice calls, Analytics, etc. If you were to ask which tool is my favorite out of all — I would say the chatbot. — When it comes to customer service, I do not prefer to leave any stone unturned, and I hope you follow the same ideology. Gone are the days when businesses had a monopoly over the customer.

Find out the actionable tips on boosting the level of customer service standards and enhancing the CX(Customer Experience) with a chatbot — Gone are the days when: A. Customers would have to press 2 and hold for hours on end to speak to a customer agent. B. Agents would have to answer the same questions again and again. All this and more is possible via AI-powered tools such as virtual agents, live…